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FAQ
Everything about orders, delivery, returns and sizing — sorted.
Orders & Payment
Pick your item, choose your size, and add to cart. At checkout just enter your details — no card needed. We deliver and you pay on arrival (Cash on Delivery).
Yes. Cash on Delivery (COD) is available across Morocco. You only pay once your order is in your hands.
Absolutely — as long as it hasn't shipped yet. Message us on WhatsApp quickly and we'll update or cancel it for free.
Delivery
Orders are usually delivered within 2 to 5 business days depending on your city. You'll be contacted to confirm before dispatch.
Yes — free delivery across Morocco on all orders. No hidden fees at checkout.
Head to our Track Your Order page and enter your details, or message us on WhatsApp and we'll send you a live status update.
Returns & Sizing
We offer refund or exchange support. If something isn't right, contact us and we'll sort out a return or size swap. Items should be unworn with tags on.
Each product page includes fit notes. Unsure between two sizes? Message us on WhatsApp with your measurements and we'll recommend the best fit.
Machine wash cold, inside out, with similar colours. Avoid tumble drying and ironing prints to keep your pieces performing and looking sharp.
More Ways We Help
Beyond the FAQ — reach us however suits you best.
The fastest way to reach us — real answers within minutes.
Track Your Order
Check your live delivery status any time from our tracking page.
DM On Instagram
Reach out on @gymoto.ma — we're active and quick to reply.
Still Got Questions?
Our team is one message away — we usually reply within minutes.
Chat on WhatsApp