WHERE IS MY ORDER
TRACK ORDER
Enter your details - we reply on WhatsApp with the live status of your package, usually within the hour.
CHECK MY ORDER
Opens in WhatsApp with your request ready to send.
Average reply: within the hour during opening times.
FROM US TO YOU
YOUR ORDER'S JOURNEY
CONFIRMED
We call you within a few hours to confirm your order and delivery address. Keep your phone close.
PREPARED
Your pieces are checked, folded and packed the same day your order is confirmed.
SHIPPED
The courier picks up your package - 24 to 72 hours anywhere in Morocco, and calls you before arriving.
DELIVERED
You receive it at your door and pay cash. Wear it. Train in it. Tag us in it.
INSIDE THE PACKAGE
WHAT ARRIVES AT YOUR DOOR
Every GYMOTO order is checked twice before it ships - size, color, stitching, print. What leaves us is exactly what you ordered.
- Your pieces folded and protected in sealed packaging
- Checked against your confirmed order before shipping
- Courier calls you before delivery - no surprise visits
- Pay cash on the spot - 30 DH delivery, nothing more
DELIVERY 24-72H
Everywhere in Morocco - 30 DH
CASH ON DELIVERY
Pay only when it arrives
FREE EXCHANGE
Wrong size? 7 days to swap it
COMMON QUESTIONS
TRACKING HELP
MY ORDER IS LATE - WHAT DO I DO?
I MISSED THE COURIER'S CALL
CAN I CHANGE MY DELIVERY ADDRESS?
I DON'T HAVE AN ORDER NUMBER
YOUR GEAR IS MOVING. WE WATCH EVERY STEP.
